The Squadron Support Supervisor will be responsible for
the day-to-day coordination and supervision of the Squadron Support team in
order to ensure all inventory/asset demands including generation, receipt,
validation, prioritization, solution, process and progression achieve
contractual requirements within timescales and budgets set. Ensure allocated
resource has appropriate skills, is motivated and effective and at all times
comply with SHE, Quality and other internal and external regulations.
They
will be required to support the resolution of issues and priority parts
including alternative parts/solutions via integrated functional solutions.
Core Activities:
- At a tactical level, manage the optimum Demand Management solution
with, as applicable, the Customer, Maintenance Tasking & Verification
team(s), Part 145 organisation(s), Order Book Managers, Procurement, Suppliers
and all other key stakeholders, in order to deliver the required standards of
Continuing Airworthiness and contract delivery.
- Lead and manage the development and delivery of the Demand
Management capabilities (including resource, process and IT infrastructure),
ensuring alignment to current and future business strategies.
- Provide supervision and coordination for a team, ensure that team members
are fully motivated, trained, capable and able to generate work output of a
quality to meet all requirements of the business, customer and contract.
- Manage the ability to interface with platform maintenance &
upgrade operations to ensure that appropriate and timely demands are placed on,
and responded to by the supply chain. Including the presentation of material
supplied to maintenance in appropriate formats and timescales. The management
of calibrated items through the timely return to industry and return
serviceable of assets ensuring testing/tooling capability is not compromised.
- Lead and manage the development and deployment of a robust and
cost effective demand validation process, ensuring that the correct
specification of items are sourced through the correct channels
- Lead and manage the development and deployment of an effective
priority management process to meet customer/contract critical demand. Ensure
that all available options for demand resolution are exhausted within the
fastest means possible, whilst ensuring compliance. To improve item
availability, manage the development and implementation of cost effective
alternative solutions, by challenging and informing stakeholders based on
historical performance data and current issues.
- Lead and manage the development and delivery of an effective
reporting/metrication capability in order to articulate and manage Demand
Management performance. Ensure trends are captured to inform risk/opportunity
management and planning activity. Ensure escalated issues are assessed,
effective solutions generated and monitored, or sponsor escalation to
management, as appropriate.
- Mentoring the QEAF staff as they join the MOB
Organization from the Qatar Technical Institute.
Requirements
- Regulatory
Framework understanding and the ability to drive this framework structure
within the Demand Management processes and activities.
- Able to
build strong relationships with Customers, Part 145 Organisation(s), Order Book
Management, OEMs, Suppliers and other key stakeholders.
- Demonstrate
a sound understanding of the platform contract(s).
- Demonstrate
a thorough operational and commercial understanding of the fleet’s performance
and business key performance metrics.
- Able to
encourage/champion a Continuous Improvement culture, and develop/enhance the
underpinning management reporting systems.
- Able to
manage the implementation of an efficient and cost effective Demand Management
strategy.
- Demonstrate
an understanding of ASBM discipline dependencies and interdependencies with
Demand Management.
- Provide
direction and advice to the Demand Management team(s) on demand related issues,
addressing individual aircraft/components and fleet-wide issues.
- Able to
manage the competency within/across Demand Management team(s).Requires an in
depth knowledge of demand management (receipt, validation, solution and
progression) along with expediting tools and techniques, protocols and
procedures. Understands where and how to gather asset information, and how to
interpret this information in a range of situations. Is able to build and
maintain strong customer relationships within the Operational organization.
- Requires
an excellent understanding of how demand/orders are created within an area, and
the processes and principles through which the order will be satisfied. Must
understand constraints and lead times associated with the work and the
importance of prioritization and customer service.
- Valid Driving
License
- Institute of Supply Chain Management Level 5, minimum
HND or suitable equivalent is desirable but not essential.
Benefits
Competitive and comprehensive international salary package in a fast-growing environment.