Customer Contracts Specialist - Insurance

AWE • Full-time • Reading, England, United Kingdom • £36.71k - £40k / year • 3w ago

If you’d like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given.

Insurance Specialist (B2)

Location: RG7 4PR, located between Reading and Basingstoke. You will be required on site or at Green Park (Reading) up to 3 days per week.

Package: £36,710 - £40,000

Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application.

Let us introduce the role…

A typical day for an Insurance Specialist at AWE Nuclear Security Technologies could look like this:

Handling multiple insurance enquiries from across the business and providing advice accordingly. Liaising with the insurance broker on complex matters.

Working with multiple AWE departments to ensure the timely provision of information required by insurers in support of claims management.

Consulting with various AWE Subject Matter Experts to gather and review information required by the insurance broker in support of annual corporate insurance renewals and adjustments.

Analysing business reports to extract renewal information required by insurers.

Checking the periodic claims reports received from insurers.

Preparing periodic reports to send to insurers.

Reviewing and maintaining the AWE Insurance Portal, the published set of Insurance FAQs, Insurance Procedures, Templates and Work Instructions.

Processing insurance payments.

Who are we looking for? Someone with:

Experience of working in an insurance environment.

A comprehensive understanding of various classes of business insurance and the ability to interpret policy wordings.

Excellent written and verbal communication skills.

Excellent stakeholder management skills.

Self-motivated with a proactive approach to identifying, prioritising and resolving issues.

A team player who can identify and deliver upon improvement opportunities.

Proficient in the Microsoft Office suite of applications (esp. Outlook, Excel and Word).
Microsoft SharePoint experience is highly desirable.

Qualifications:

Educated to ‘A’ Level standard or higher (or has gained equivalent insurance experience).

While not required, certifications or designations in insurance are advantageous.

Some reasons we think you’ll love it here:

AWE has a wide range of benefits to suit you. These include:

9-day working fortnight – meaning you get every other Friday off work, in addition to 270 hours of annual leave.

Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions).

Life Assurance (4 x annual salary).

The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.

Important info:

You will need to obtain Developed Vetting which is funded by us if you are offered the role.

Interviews are 75 minutes on TEAMs.

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Next steps:

Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don’t always ‘tick every box’. That’s why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don’t meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we’d love to receive your application.

Important things you need to know:

We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes.
You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV.
We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process.
Our interviews typically take place over Teams and for most roles are a 1 stage process.

Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.

Please note that you must be a British Citizen to apply for a role with us.